Job Description
Immediate opening for an IT Support Specialist in Detroit! Join our dynamic team and become the backbone of our technology infrastructure. We're seeking a passionate problem-solver to deliver exceptional technical support across our growing organization. Relocation assistance available for qualified candidates!
This role offers rapid growth opportunities in a collaborative environment where your expertise directly impacts business success. If you thrive in fast-paced settings and possess a knack for turning technical challenges into seamless solutions, we want you on our team.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network infrastructure
- Diagnose and resolve complex system issues with minimal downtime
- Deploy and configure desktop/laptop systems, peripherals, and mobile devices
- Manage Active Directory, O365, and cloud-based services
- Document technical procedures and maintain asset inventory
- Collaborate with cross-functional teams on IT projects and security initiatives
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- Expertise in Windows OS, Microsoft 365, and network troubleshooting
- CompTIA A+/Network+ or equivalent certification required
- Strong knowledge of cybersecurity best practices and protocols
- Proven ability to prioritize tasks and manage escalations
- Excellent communication skills with technical and non-technical stakeholders