Job Description
Immediate Opening for IT Support Specialist in Virginia Beach! Join our dynamic team at NexusTech Solutions and become the backbone of our client operations. We're urgently seeking a tech-savvy professional to deliver exceptional IT support in a fast-paced environment. If you're passionate about problem-solving and thrive in collaborative settings, this is your moment to shine. Apply now and make an immediate impact!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Manage and maintain Windows 10/11 and macOS environments
- Administer Active Directory, Azure AD, and O365 environments
- Deploy and configure end-user devices (laptops, mobile devices)
- Document IT processes and maintain service desk tickets
- Collaborate with cross-functional teams on infrastructure projects
- Conduct security audits and implement best practices
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA Network+ or Security+ certification required
- Expertise in Windows OS, Microsoft 365, and cloud services
- Strong troubleshooting skills for hardware/software issues
- Experience with service desk tools (ServiceNow, Jira)
- Excellent communication and customer service skills
- Ability to work independently and prioritize tasks
- Valid Virginia driver's license (occasional site visits required)