Job Description
Join our dynamic team as an IT Support Specialist in El Paso, TX! We're urgently hiring a tech-savvy professional to ensure seamless IT operations for our growing organization. If you're passionate about solving technical challenges and providing exceptional user support, this is your opportunity to make an immediate impact. Apply today and become part of our innovative tech family!
Responsibilities
- Provide first-level technical support for hardware/software issues across Windows/macOS environments
- Manage and troubleshoot network connectivity, printers, and office equipment
- Deploy and maintain security patches, antivirus solutions, and system backups
- Document IT processes and maintain accurate asset inventories
- Collaborate with vendors for hardware/software procurement and maintenance
- Train employees on IT best practices and cybersecurity protocols
- Monitor system performance and proactively address potential issues
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 2+ years of hands-on IT support experience in Windows/macOS environments
- CompTIA A+ or Network+ certification preferred
- Strong proficiency in Active Directory, Office 365, and cloud services
- Excellent troubleshooting and customer service skills
- Ability to work independently and prioritize urgent requests
- Valid Texas driver's license required for occasional site visits