Job Description
Immediate opening for IT Support Specialist in Las Vegas! Join our dynamic team at TechSolutions Inc. and become the technical hero our employees rely on. We're seeking a proactive problem-solver to deliver exceptional IT support across our growing organization. With competitive compensation, comprehensive benefits, and opportunities for career advancement, this is your chance to make a real impact in a fast-paced tech environment. Don't miss this urgent opportunity to join one of Nevada's leading IT service providers!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network infrastructure issues
- Manage and maintain Windows/Mac environments including Active Directory and cloud services
- Deploy and configure new systems while ensuring security compliance
- Collaborate with cross-functional teams on IT projects and system upgrades
- Document IT processes and maintain accurate asset inventory
- Deliver user training and optimize system performance
- Respond to critical incidents with SLA adherence and resolution focus
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- Expert-level troubleshooting skills for Windows, macOS, and network connectivity
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in helpdesk tools (ServiceNow, Jira, or similar)
- Strong knowledge of cloud platforms (Azure, AWS, or GCP)
- Excellent communication skills with ability to translate technical concepts
- Ability to work flexible hours including on-call rotations
- Valid Nevada driver's license for occasional site visits