Job Description
Urgent Opportunity: Join Our Dynamic IT Support Team in Arlington, TX!
We're rapidly expanding and seeking an experienced IT Support Specialist to join our cutting-edge team. This is your chance to make an immediate impact in a fast-paced environment where innovation meets operational excellence. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in one of Texas's most vibrant tech hubs.
Why Join Us?
- Urgent hiring with immediate start dates
- Modern hybrid work environment
- Industry-leading training and certifications
- Collaborative culture focused on innovation
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Manage Active Directory, Azure AD, and cloud infrastructure (O365, AWS)
- Deploy, configure, and troubleshoot Windows 10/11 endpoints and mobile devices
- Implement security protocols and conduct vulnerability assessments
- Document SOPs, create knowledge base articles, and maintain ticketing systems
- Collaborate with cross-functional teams on IT projects and migrations
- Monitor system health and proactively resolve performance issues
Qualifications
- 3+ years in enterprise IT support or helpdesk environment
- Expertise in Windows OS, networking (TCP/IP, DNS, DHCP), and virtualization (VMware/Hyper-V)
- Strong experience with Microsoft 365 and cloud services
- CompTIA A+/Network+ or equivalent certifications required
- Proficient in scripting (PowerShell/Bash) and automation tools
- Excellent troubleshooting skills with logical approach to problem-solving
- Ability to manage high-pressure situations with professionalism
- Valid Texas driver's license for occasional site visits