Job Description
Immediate Opening for IT Support Specialist in Houston! Join our dynamic team and become the backbone of our technical infrastructure. We're seeking a passionate problem-solver to deliver exceptional IT support to our growing client base. This urgent role offers competitive compensation, comprehensive benefits, and opportunities for rapid career advancement. If you thrive in fast-paced environments and excel at resolving technical challenges, we want to hear from you today!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Manage Active Directory, cloud services (Azure/O365), and endpoint security protocols
- Deploy and maintain Windows/macOS systems, printers, and mobile devices
- Document IT procedures and maintain accurate asset inventory
- Collaborate with vendors for hardware procurement and software licensing
- Conduct user training on cybersecurity best practices
- Monitor system health and proactively address potential outages
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- Expertise in Windows Server administration and Active Directory
- CompTIA A+/Network+ or equivalent certifications required
- Strong knowledge of cloud infrastructure (Azure/Office 365)
- Experience with Service Desk tools (ServiceNow/Jira) preferred
- Ability to troubleshoot complex network and security issues
- Excellent communication skills with technical and non-technical stakeholders