Job Description
Launch your IT career tomorrow with our exclusive IT Support Trainee program in Atlanta! Join TechSolutions Inc., a leading technology innovator, and gain hands-on experience in enterprise-level IT operations. This accelerated training program combines mentorship, certification prep, and real-world exposure to fast-track your growth into a full-fledged IT Specialist role. Perfect for recent graduates and career changers with a passion for technology. Start immediately and build your future in one of America's tech hubs.
Responsibilities
- Deploy, configure, and troubleshoot desktop/laptop hardware and software systems
- Provide Tier 1 user support via ticketing systems and remote assistance
- Document IT procedures and maintain accurate asset inventory
- Collaborate with senior engineers on network security implementations
- Participate in cross-functional projects for system upgrades
- Complete vendor certification training (CompTIA A+, Microsoft 365)
- Support cloud infrastructure monitoring and maintenance tasks
Qualifications
- High school diploma or equivalent (CompTIA A+ certification preferred)
- Basic understanding of Windows OS, networking fundamentals, and Active Directory
- Strong problem-solving skills with attention to technical detail
- Excellent written and verbal communication abilities
- Ability to work flexible hours including occasional on-call duties
- Valid driver's license and reliable transportation
- Passion for continuous learning in emerging technologies
- Must be available to start within 48 hours of offer