Job Description
Join our award-winning IT team at TechSolutions Inc. in sunny Los Angeles! We're seeking a dynamic Senior IT Support Specialist to provide exceptional technical support to our growing team. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment where your expertise makes an immediate impact. Immediate start available!
Responsibilities
- Diagnose and resolve complex hardware/software issues across Windows/macOS environments
- Manage Active Directory, cloud infrastructure (Azure/O365), and network security protocols
- Deploy and maintain endpoint management solutions (Intune/SCCM)
- Document SOPs and provide technical training to end-users
- Collaborate with vendors for hardware/software procurement and maintenance
Qualifications
- 5+ years of enterprise-level IT support experience
- Expertise in Windows Server administration and cloud services
- CompTIA Network+/Security+ or equivalent certifications
- Strong scripting skills (PowerShell/Bash)
- Exceptional problem-solving and customer service abilities