Job Description
Join Nashville's fastest-growing tech hub! TechNash Solutions is seeking a dynamic Senior IT Support Specialist to deliver exceptional technical assistance to our expanding client base. As a key member of our IT operations team, you'll drive digital transformation while solving complex challenges in a collaborative, fast-paced environment. We offer competitive benefits, professional development stipends, and a culture that celebrates innovation.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Manage Active Directory, Azure AD, and enterprise security protocols
- Deploy and maintain virtual infrastructure (VMware/Hyper-V)
- Lead incident response and disaster recovery initiatives
- Document SOPs and create knowledge base articles
- Collaborate with vendors for hardware/software procurement
- Mentor junior IT staff on best practices
Qualifications
- 5+ years in enterprise IT support with Windows/Linux environments
- CompTIA Security+ and/or Microsoft Azure certification required
- Expertise in SCCM, Intune, and endpoint management
- Experience with VoIP systems (Teams/Zoom)
- Strong scripting skills (PowerShell/Bash)
- ITIL Foundation certification preferred
- Excellent troubleshooting and communication skills