Job Description
Immediate opening for Senior IT Support Engineer in Fort Worth! We're seeking a dynamic professional to join our fast-growing tech team. This critical role requires on-site presence at our downtown Fort Worth headquarters. You'll be the go-to expert for resolving complex technical issues while maintaining our company's digital infrastructure. If you thrive in high-pressure environments and possess deep technical expertise, we want to hear from you today!
Why Join Us? Competitive compensation package, comprehensive health benefits, and opportunities for rapid career advancement in an innovative tech environment.
Responsibilities
- Diagnose and resolve hardware/software issues across 500+ workstations and servers
- Manage Active Directory, Office 365, and VPN infrastructure
- Implement cybersecurity protocols and conduct vulnerability assessments
- Lead cross-departmental IT projects including system migrations
- Document technical procedures and maintain knowledge base
- Provide on-call emergency support during critical incidents
- Mentor junior IT staff and train end-users on new technologies
Qualifications
- 5+ years of hands-on IT support experience in Windows environments
- Expertise in networking (TCP/IP, DNS, DHCP) and cloud services (AWS/Azure)
- CompTIA Security+ or equivalent certification required
- Proficient in PowerShell scripting and automation tools
- Strong problem-solving skills with ability to work under pressure
- Excellent communication skills for technical/non-technical audiences
- Experience with ITIL framework and service desk management
- Bachelor's degree in Computer Science or related field preferred