Job Description
Join our dynamic IT team as an IT Support Trainee and kickstart your career in technology! We're urgently seeking motivated individuals in Fresno, CA to provide essential technical support while receiving hands-on training in networking, security, and system administration. This is your chance to grow with a forward-thinking company that invests in talent through structured mentorship and certification programs. Apply today to begin your journey in the thriving IT sector!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain computer systems and networks
- Provide technical support via phone, email, and in-person
- Document incidents, solutions, and asset inventory
- Collaborate with senior technicians on complex troubleshooting
- Assist with cybersecurity protocols and data protection measures
- Participate in cross-departmental IT projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work in a fast-paced environment
- CompTIA A+ certification (or willingness to obtain)
- Valid driver's license for local travel