Job Description
Launch your IT career with our comprehensive training program! TechAdvance Solutions is seeking motivated IT Support Trainees in Baltimore to join our award-winning team. No prior experience required – we provide hands-on training in networking, security, and system administration. Enjoy mentorship from industry experts, career advancement opportunities, and a collaborative work environment. Ideal for recent graduates or career changers passionate about technology.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide end-user support via phone, email, and in-person
- Document technical issues and resolution steps
- Assist with network monitoring and security protocols
- Participate in ongoing training modules and certification prep
- Collaborate with senior technicians on complex projects
- Support office equipment maintenance and upgrades
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification
- Valid driver's license (for occasional site visits)