Job Description
Join TechSolutions Inc. as an IT Support Trainee and launch your career in technology with unmatched flexibility! We're seeking motivated individuals passionate about IT to provide essential technical support while accommodating your schedule. Enjoy hands-on experience with cutting-edge systems, mentorship from industry experts, and a path to full-time roles. Our collaborative environment in downtown LA offers modern amenities, competitive compensation, and the freedom to balance work with life. No prior experience required—just enthusiasm and eagerness to learn!
Responsibilities
- Diagnose and resolve hardware/software issues across company devices
- Provide remote and in-person technical support to employees
- Install, configure, and maintain operating systems and applications
- Document technical procedures and create troubleshooting guides
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system performance and report security concerns
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Customer service mindset with patience and empathy
- Ability to work independently and in teams
- Flexibility to work evenings/weekends as needed
- CompTIA A+ certification (or willingness to obtain)