Job Description
Join our dynamic IT team as an IT Support Specialist in Tulsa! We're urgently seeking a tech-savvy professional to provide exceptional support to our growing client base. This high-impact role requires immediate availability to resolve critical technical issues and maintain seamless IT operations. If you're passionate about problem-solving and thrive in fast-paced environments, apply now!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Deploy and configure workstations, laptops, and mobile devices
- Manage user accounts, permissions, and security protocols
- Troubleshoot and resolve complex system outages and security incidents
- Document technical issues and maintain accurate knowledge base entries
- Collaborate with vendors for hardware/software procurement and maintenance
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Windows Server administration and Active Directory
- Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
- Experience with ticketing systems (ServiceNow, Jira)
- Excellent communication and customer service skills