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Information Technology 🏢 Full Time ⭐️ Verified

IT Support Specialist - Immediate Hire

TechSolutions Inc.
Virginia Beach
Estimated Salary
USD 55.000 – USD 75.000
New
Live Update
30 September 2026
Deadline
30 Sep 2027

Job Description

Join our dynamic IT team in sunny Virginia Beach! We're seeking a passionate IT Support Specialist to deliver exceptional technical assistance to our growing client base. This is your chance to make an immediate impact in a collaborative environment where innovation meets coastal charm. Enjoy competitive compensation, comprehensive benefits, and the opportunity to solve complex challenges while supporting cutting-edge technology infrastructure.

Responsibilities

  • Provide Tier 2-3 technical support for hardware, software, and network systems
  • Diagnose and resolve complex issues across Windows/macOS environments
  • Manage Active Directory, VPN configurations, and cloud services (O365, Azure)
  • Execute cybersecurity protocols including vulnerability assessments and patch management
  • Document solutions in ITSM systems and maintain knowledge base articles
  • Collaborate with vendors and internal teams for seamless system integration
  • Lead hardware/software deployment projects for new office locations

Qualifications

  • 3+ years of hands-on IT support experience in enterprise environments
  • CompTIA A+/Network+ or equivalent certification required
  • Expert proficiency in Windows Server administration and cloud technologies
  • Strong knowledge of cybersecurity best practices and compliance frameworks
  • Excellent troubleshooting skills with network protocols (TCP/IP, DNS, DHCP)
  • Experience with ITSM tools (ServiceNow, Jira) and remote support platforms
  • Ability to work flexible hours including occasional on-call rotations

Required Skills

IT Support Help Desk Windows Server Active Directory Cloud Computing Cybersecurity Network Administration Troubleshooting ServiceNow Azure O365

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