Job Description
Join our dynamic IT team as an IT Support Specialist in sunny Tucson! We're seeking a tech-savvy professional to provide exceptional user support and maintain our digital infrastructure. This is an immediate opportunity to make an impact in a fast-paced environment while enjoying Arizona's vibrant lifestyle. Apply today to start your career with us!
Responsibilities
- Diagnose and resolve hardware/software issues across desktop/laptop systems
- Manage Active Directory accounts and group policies
- Deploy and configure Windows 10/11 workstations
- Support cloud applications (O365, Teams, Azure)
- Document IT procedures and knowledge base articles
- Collaborate with vendors for equipment maintenance
- Conduct cybersecurity awareness training for staff
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+/Network+ certification required
- Proficiency in Windows OS and Active Directory
- Strong troubleshooting and communication skills
- Experience with ticketing systems (ServiceNow preferred)
- Basic network knowledge (TCP/IP, DNS, DHCP)
- Ability to lift 30 lbs for equipment maintenance