Job Description
We are seeking a detail-oriented IT Support Specialist to join our rapidly growing team in Houston, TX. If you are passionate about solving complex technical problems and enjoy helping people navigate the digital world, we want to hear from you. This is an immediate hire opportunity with a competitive salary and excellent benefits.
Why Join Us?
At Nexus Systems Solutions, we don't just fix computers; we empower our clients with cutting-edge technology. You will work in a collaborative environment that values innovation and professional development.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Manage and respond to IT help desk tickets in a timely and professional manner.
- Install, configure, and maintain desktops, laptops, and mobile devices.
- Assist with software deployments and updates (Windows, macOS, Office 365).
- Perform routine network maintenance and monitor system performance.
- Train end-users on new software tools and best practices.
Qualifications
- Associate degree in Computer Science, IT, or equivalent work experience.
- CompTIA A+ Certification is a strong plus.
- 2+ years of experience in IT support or a similar technical role.
- Proficiency in Windows 10/11, Active Directory, and Microsoft Office Suite.
- Strong problem-solving skills and the ability to explain technical concepts to non-technical users.
- Excellent written and verbal communication skills.