Job Description
Join our dynamic IT team as an IT Support Specialist in Wichita, KS! We're seeking a tech-savvy professional to provide exceptional user support and maintain our digital infrastructure. Enjoy competitive pay, comprehensive benefits, and the opportunity to grow with a forward-thinking company. Immediate openings available!
Responsibilities
- Diagnose and resolve hardware/software issues across desktop/laptop systems
- Manage user accounts, permissions, and security protocols
- Install and configure network equipment (routers, switches, firewalls)
- Provide remote and on-site technical support to all departments
- Document IT processes and maintain accurate inventory records
- Collaborate with vendors for hardware/software procurement
- Train staff on cybersecurity best practices
Qualifications
- 3+ years of IT support experience in a corporate environment
- CompTIA A+/Network+ certification or equivalent
- Proficiency in Windows OS, Active Directory, and Microsoft 365
- Strong knowledge of cloud services (Azure, AWS)
- Excellent troubleshooting and customer service skills
- Ability to lift 30 lbs for equipment maintenance
- Valid Kansas driver's license for on-site support