Job Description
Join our dynamic IT team at TechNash Solutions and become the backbone of our digital infrastructure! We're seeking a passionate IT Support Specialist to immediately join our Nashville headquarters. This is your chance to work in a fast-paced environment where your problem-solving skills directly impact business success. Enjoy competitive compensation, comprehensive benefits, and opportunities for rapid career advancement in Music City's thriving tech scene.
We offer a collaborative culture focused on innovation and professional growth. You'll gain exposure to cutting-edge technologies while supporting a diverse team of professionals. If you're ready to make an immediate impact and elevate your career, apply today!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network infrastructure
- Manage Active Directory, Azure AD, and O365 environments
- Deploy and maintain endpoint security solutions (antivirus, EDR)
- Document IT processes and maintain accurate asset inventories
- Collaborate with vendors for hardware procurement and service contracts
- Implement and troubleshoot VPN, Wi-Fi, and remote access solutions
- Train staff on cybersecurity best practices and new technologies
Qualifications
- 3+ years of hands-on IT support experience in corporate environments
- Expert-level knowledge of Windows 10/11 and macOS administration
- CompTIA Security+ and Network+ certifications (required)
- Experience with SCCM/Intune and endpoint management tools
- Strong understanding of TCP/IP networking and cloud services (AWS/Azure)
- Excellent customer service skills with ability to translate technical concepts
- Ability to work flexible hours including occasional on-call support