Job Description
Join our dynamic team as an IT Support Specialist in Wichita, KS! We're seeking a tech-savvy professional to deliver exceptional IT services to our growing client base. Enjoy competitive compensation, comprehensive benefits, and opportunities for career advancement in a collaborative environment. If you're passionate about solving technical challenges and supporting users, apply today!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network issues
- Deploy and manage Windows 10/11 workstations, servers, and cloud infrastructure
- Monitor system performance and implement security protocols
- Document IT processes and maintain asset management systems
- Collaborate with cross-functional teams on technology projects
- Train end-users on new systems and best practices
Qualifications
- Associate's degree in IT or related field (Bachelor's preferred)
- 3+ years of hands-on IT support experience
- Strong expertise in Windows OS, Active Directory, and networking
- CompTIA A+/Network+ certifications required
- Experience with Microsoft 365 and cloud services
- Excellent troubleshooting and customer service skills
- Ability to manage multiple priorities in a fast-paced setting