Job Description
Join our award-winning IT team in Oklahoma City! We're urgently seeking a passionate IT Support Specialist to deliver exceptional technical assistance to 200+ users. This high-impact role requires a problem-solver who thrives in fast-paced environments and values customer obsession. Enjoy competitive benefits, flexible work options, and opportunities for growth in a company recognized as Oklahoma's Top Workplace.
Responsibilities
- Provide Tier 2/3 hardware/software troubleshooting for Windows/macOS systems
- Deploy and manage cloud infrastructure (Azure/O365) with zero-downtime protocols
- Lead cybersecurity initiatives including endpoint protection and incident response
- Create documentation and SOPs for IT processes
- Collaborate with vendors for hardware procurement and maintenance
- Support AV systems and video conferencing solutions
Qualifications
- 3+ years in enterprise IT support with Active Directory experience
- CompTIA A+/Network+ or equivalent certification required
- Proficiency in PowerShell scripting and SCCM
- Strong knowledge of networking (TCP/IP, DNS, DHCP)
- Experience with ITSM tools (ServiceNow/Jira)
- Ability to lift 50lbs and work flexible hours