Job Description
Immediate Opening for IT Support Specialist in Arlington, TX!
Join our dynamic team at Arlington Tech Solutions where innovation meets reliability. We're seeking a proactive IT Support Specialist to deliver exceptional technical assistance to our growing client base. This is your chance to make an immediate impact in a fast-paced environment while advancing your career in technology.
As a key member of our IT department, you'll troubleshoot hardware/software issues, maintain network security, and provide top-tier customer support. We offer competitive compensation, comprehensive benefits, and a collaborative culture that values professional growth. Apply today and become part of Arlington's premier IT services provider!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS systems
- Provide remote and on-site technical support for 100+ users
- Manage Active Directory, Office 365, and cloud infrastructure
- Implement cybersecurity protocols and conduct vulnerability assessments
- Document IT processes and maintain accurate asset inventories
- Train end-users on new technologies and best practices
- Collaborate with vendors for hardware/software procurement
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ or equivalent certifications
- Proficiency in Windows 10/11, macOS, and Microsoft 365
- Strong knowledge of networking concepts (TCP/IP, DNS, DHCP)
- Experience with helpdesk ticketing systems (ServiceNow preferred)
- Excellent troubleshooting and customer service skills
- Ability to lift 30 lbs for hardware maintenance
- Valid Texas driver's license for occasional site visits