Job Description
Join our dynamic team at TechNash Solutions, Nashville's leading IT innovator! We're seeking a passionate IT Support Specialist to empower our clients' digital transformation. Enjoy competitive compensation, comprehensive benefits, and career growth in Music City's thriving tech scene.
Responsibilities
- Provide exceptional technical support for hardware/software systems
- Manage help desk tickets with SLA-focused resolution
- Deploy and maintain network infrastructure
- Implement cybersecurity best practices
- Train users on new technologies
- Document IT processes and procedures
- Collaborate with cross-functional teams
Qualifications
- 3+ years in IT support/help desk roles
- CompTIA A+/Network+ certifications
- Expertise in Windows/macOS administration
- Strong troubleshooting skills
- Cloud service experience (AWS/Azure)
- Excellent communication abilities
- Nashville residency preferred