Job Description
Join our dynamic team at InnovateTech Solutions as an IT Support Specialist in Wichita! We're seeking a tech-savvy professional to deliver exceptional user support and maintain our digital infrastructure. This role offers growth opportunities in a forward-thinking environment where your problem-solving skills directly impact business success. Enjoy competitive benefits, flexible work arrangements, and a collaborative culture that values innovation.
Responsibilities
- Diagnose and resolve hardware/software issues across 150+ endpoints
- Manage Active Directory, Office 365, and cloud infrastructure
- Implement cybersecurity best practices and patch management
- Train staff on new technologies and digital workflows
- Document IT procedures and maintain knowledge base
- Collaborate with vendors for hardware/software procurement
- Support network administration and VoIP systems
Qualifications
- 3+ years of enterprise IT support experience
- CompTIA A+/Network+ certifications or equivalent
- Proficiency in Windows 10/11 and macOS environments
- Strong knowledge of Azure AD and Intune MDM
- Experience with ticketing systems (ServiceNow preferred)
- Excellent communication and customer service skills
- Ability to lift 50 lbs for hardware installations