Job Description
Immediate opening for IT Support Specialist in Arlington, TX! Join our dynamic team at Arlington Tech Solutions, where innovation meets excellence. We're seeking a tech-savvy professional to deliver seamless IT support to our growing client base. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment in the heart of Texas. If you're passionate about solving technical challenges and providing exceptional service, this is your moment to shine!
Responsibilities
- Provide Tier 1/2 technical support via phone, email, and remote desktop
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Manage Active Directory, user accounts, and security protocols
- Deploy and maintain network infrastructure (routers, switches, firewalls)
- Document IT procedures and maintain asset management systems
- Collaborate with vendors for hardware/software procurement
- Conduct regular system audits and security updates
- Train end-users on software best practices
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ or equivalent certification required
- Proficiency in Windows Server administration and Azure AD
- Strong knowledge of TCP/IP networking and security principles
- Experience with Service Desk tools (ServiceNow, Jira)
- Excellent problem-solving and communication skills
- Ability to work flexible hours including occasional on-call
- Bachelor's degree in IT or related field preferred