Job Description
Join our dynamic team as a Part-Time IT Support Trainee and kickstart your career in technology! We're seeking enthusiastic individuals passionate about IT to provide essential technical support while receiving hands-on training. This role offers flexible hours and a supportive environment to develop your skills in a real-world setting. Perfect for students or career changers looking to break into the IT field.
Responsibilities
- Diagnose and resolve hardware/software issues for employees and clients
- Install, configure, and maintain computer systems and networks
- Provide technical assistance via phone, email, and in-person support
- Create and maintain documentation of IT procedures and solutions
- Collaborate with senior technicians on complex technical problems
- Assist with cybersecurity best practices implementation
- Participate in ongoing training programs to enhance technical skills
Qualifications
- High school diploma or equivalent; pursuing IT certification preferred
- Basic understanding of Windows operating systems and networking concepts
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service-oriented with patience and adaptability
- Willingness to learn new technologies quickly
- Valid driver's license for occasional off-site support