Job Description
Join TechSolve Solutions as a Part-Time IT Support Trainee and kickstart your career in technology! We're seeking enthusiastic individuals with a passion for problem-solving to join our dynamic team in Lubbock, TX. This hands-on role offers comprehensive training in network administration, hardware troubleshooting, and customer service excellence. Perfect for students or career changers looking to gain real-world IT experience while maintaining flexible hours.
Responsibilities
- Diagnose and resolve hardware/software issues for corporate clients
- Install, configure, and maintain network infrastructure
- Provide remote and on-site technical support to end-users
- Document technical procedures and maintain knowledge base
- Assist with cybersecurity protocols and system updates
- Collaborate with senior technicians on complex troubleshooting
- Train users on new technologies and best practices
Qualifications
- High school diploma or equivalent; pursuing IT certification preferred
- Basic understanding of Windows/Linux operating systems
- Strong communication and customer service skills
- Ability to troubleshoot hardware/network issues
- Must be available 20-25 hours/week (flexible scheduling)
- Valid driver's license for occasional client visits
- Pass background check and drug screening