Job Description
Are you a skilled Network Technician looking to take your career to the next level in the Twin Cities? Connectix Networks is currently seeking a proactive and detail-oriented professional to join our IT support team. We specialize in providing top-tier managed IT services to businesses across the region, and we are looking for someone who is passionate about network infrastructure and problem-solving.
In this role, you will play a crucial role in ensuring the stability and security of our clients' networks. You will work in a collaborative environment where your expertise will directly impact business continuity and productivity. If you are ready to apply your technical skills in a dynamic setting, we want to hear from you.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity for professional growth and certification support.
- Supportive and inclusive company culture.
- State-of-the-art work environment.
Responsibilities
- Network Infrastructure: Design, install, configure, and troubleshoot local area networks (LAN), wide area networks (WAN), and wireless networks.
- Hardware Management: Deploy and manage network hardware including routers, switches, firewalls, and access points.
- Troubleshooting: Diagnose and resolve network connectivity issues, latency problems, and security breaches efficiently.
- Support & Maintenance: Provide Tier 2 and Tier 3 technical support to internal staff and clients, ensuring minimal downtime.
- Documentation: Maintain accurate records of network configurations, changes, and troubleshooting logs.
- Security: Implement and monitor network security protocols to protect data integrity and confidentiality.
Qualifications
- Education: Associate degree in Computer Science, Information Technology, or related field; or equivalent work experience.
- Certifications: Cisco Certified Network Associate (CCNA) or CompTIA Network+ certification is highly preferred.
- Experience: Minimum of 2-3 years of hands-on experience in network administration and support.
- Technical Skills: Proficiency with network protocols (TCP/IP, DNS, DHCP) and knowledge of routing and switching.
- Soft Skills: Excellent problem-solving abilities and strong verbal and written communication skills.
- Flexibility: Willingness to work occasional evenings or weekends for critical network maintenance.