Job Description
Are you looking to kickstart your career in Information Technology? Apex Tech Solutions is seeking a dedicated IT Support Trainee to join our dynamic team in the heart of New York City. This is a fantastic opportunity for recent graduates or career changers eager to gain hands-on experience in a fast-paced corporate environment.
As an IT Support Trainee, you will work closely with our senior IT staff to learn the ins and outs of technical support, network administration, and hardware troubleshooting. We provide comprehensive mentorship and training to ensure your success in this role.
Responsibilities
- Assist in the setup, configuration, and troubleshooting of hardware and software for end-users.
- Respond to helpdesk tickets and resolve technical issues in a timely manner.
- Perform regular maintenance on computers, printers, and network equipment.
- Document technical procedures and update knowledge bases.
- Collaborate with the IT team to implement new technology solutions.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Strong interest in IT support, networking, or systems administration.
- Excellent problem-solving skills and attention to detail.
- Great communication skills, both written and verbal.
- Ability to work independently and as part of a team.