Job Description
Are you looking to launch a successful career in Information Technology?
Apex Innovations is actively hiring a IT Support Trainee in Tulsa, OK. This is an immediate hire opportunity for driven individuals who are eager to learn and grow within a fast-paced tech environment. We are looking for candidates with a passion for technology and a strong desire to support our diverse client base.
As a Trainee, you will receive top-tier mentorship and hands-on training to bridge the gap between entry-level knowledge and professional expertise. If you are ready to kickstart your IT career, we want to hear from you.
Why You Should Apply:
- Immediate Hiring: Start your journey with us sooner rather than later.
- Comprehensive Training: Learn from industry experts in a supportive environment.
- Career Growth: Clear pathways to advancement into Help Desk, Systems Admin, and Network Engineering roles.
- Modern Environment: Work with cutting-edge technology and tools.
Responsibilities
- Provide Tier 1 technical support and troubleshooting for hardware, software, and network issues.
- Assist in the deployment and configuration of workstations, laptops, and peripherals.
- Manage and respond to help desk tickets efficiently, ensuring high customer satisfaction.
- Collaborate with senior IT staff to resolve complex technical challenges.
- Document technical procedures, resolutions, and user feedback in the internal knowledge base.
- Perform routine system updates, patch management, and security checks under supervision.
Qualifications
- High school diploma or GED required; Associate degree in Computer Science, IT, or related field is a plus.
- Fundamental knowledge of computer hardware components and operating systems (Windows 10/11).
- Strong analytical and problem-solving skills with a logical approach to troubleshooting.
- Excellent verbal and written communication skills.
- Must be self-motivated, detail-oriented, and capable of working independently.