Job Description
Join our dynamic team as an IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals in Stockton, CA to provide essential technical support to our growing client base. This immediate hire opportunity offers comprehensive training and a clear career path in the IT sector. If you're passionate about problem-solving and eager to learn, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues for clients
- Install and configure computer systems, networks, and printers
- Provide remote and on-site technical support
- Document technical issues and solutions in ticketing systems
- Collaborate with senior technicians to resolve complex problems
- Assist with cybersecurity best practices implementation
- Train end-users on new technologies
Qualifications
- High school diploma or equivalent; college coursework preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Customer service experience or strong communication skills
- Ability to troubleshoot hardware/software issues
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Valid California driver's license for on-site visits