Job Description
Join our elite IT Support Trainee program in Tampa and accelerate your career in technology! We're seeking motivated individuals to become the backbone of our cutting-edge IT infrastructure. This high-paying trainee position combines hands-on experience with comprehensive training, setting you on a fast track to senior IT roles. Enjoy competitive compensation, comprehensive benefits, and a dynamic work environment in Florida's tech hub.
Responsibilities
- Provide Tier 1-2 technical support for hardware/software issues
- Deploy and configure desktop/laptop systems across the organization
- Monitor network performance and troubleshoot connectivity problems
- Document IT processes and maintain accurate knowledge base
- Collaborate with senior engineers on complex system implementations
- Participate in cybersecurity best practices training
- Support cloud migration initiatives and SaaS applications
- Conduct user training on new IT systems
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ or similar certification preferred
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to lift 30 lbs for equipment handling
- Valid Florida driver's license required
- Pass background check and drug screening