Job Description
Join our dynamic team as an IT Support Trainee in sunny Corpus Christi! We're seeking motivated individuals passionate about technology to kickstart their careers. Enjoy a fully equipped workspace with company-provided laptops, tools, and training resources. This hands-on role offers mentorship from industry experts and a clear path to becoming a certified IT professional. Benefit from competitive pay, comprehensive benefits, and a supportive environment designed for growth. Apply today and transform your passion for technology into a rewarding career!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain company-provided IT equipment
- Document troubleshooting processes and maintain accurate service logs
- Collaborate with senior technicians to resolve complex technical problems
- Assist with system upgrades, patches, and security protocols
- Train end-users on new technologies and best practices
- Participate in ongoing skill development and certification programs
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic knowledge of Windows OS, networking fundamentals, and hardware troubleshooting
- Excellent problem-solving and communication skills
- Ability to learn quickly and adapt to new technologies
- Strong customer service orientation with patience and empathy
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Must be a US citizen or authorized to work in the US