Job Description
Launch your tech career tomorrow with TechForward Solutions! We're seeking motivated IT Support Trainees in Buffalo, NY to join our dynamic team. No prior experience required – we provide comprehensive training to transform you into a tech professional. Enjoy competitive pay, growth opportunities, and a supportive environment where innovation thrives. Apply today and start your journey toward a rewarding IT career!
Responsibilities
- Provide first-level technical support for hardware/software issues
- Assist with network troubleshooting and system maintenance
- Manage user accounts and access permissions
- Document technical procedures and solutions
- Collaborate with senior engineers on complex issues
- Participate in ongoing technical training programs
- Support office equipment setup and maintenance
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service skills
- Ability to work independently and in teams
- Valid driver's license preferred
- CompTIA A+ certification a plus but not required