Job Description
Join Nevada Tech Solutions' award-winning IT team and jumpstart your career in technology! Our IT Support Trainee program offers hands-on experience with cutting-edge systems while providing comprehensive mentorship. This is your golden ticket to become a certified IT professional in Nevada's growing tech hub. No prior experience required – just passion and drive!
As a trainee, you'll rotate through real-world IT departments including helpdesk, network administration, and cybersecurity. Our structured 6-month program includes paid training, certification prep, and guaranteed full-time placement upon successful completion. Enjoy competitive benefits, flexible scheduling, and a collaborative startup culture.
Responsibilities
- Provide tier-1 technical support to 200+ employees via phone, email, and ticketing systems
- Install, configure, and troubleshoot Windows/macOS workstations and peripherals
- Assist with network infrastructure monitoring and basic switch/router maintenance
- Document technical procedures and create knowledge base articles
- Participate in cross-functional IT projects and system upgrades
- Shadow senior engineers during complex incident resolution
- Complete weekly training modules and certification exams
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic familiarity with computer hardware/software concepts
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to lift 30 lbs and work in a fast-paced environment
- Valid driver's license and reliable transportation
- CompTIA A+ certification (or willingness to obtain within 3 months)
- US citizenship or permanent residency required