Job Description
Launch your IT career with TechSolutions Inc. in Louisville! We're seeking motivated IT Support Trainees to join our dynamic team with flexible hours designed to fit your lifestyle. Gain hands-on experience in cutting-edge technology while receiving mentorship from industry experts. This is your gateway to a rewarding career in IT with competitive compensation and growth opportunities.
Responsibilities
- Provide first-level technical support for hardware/software issues
- Install and configure computer systems and peripherals
- Document incidents and resolutions using ticketing systems
- Assist with network security protocols and best practices
- Collaborate with senior engineers on complex troubleshooting
- Participate in system upgrades and maintenance projects
Qualifications
- High school diploma or equivalent required
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and manage flexible schedules
- CompTIA A+ certification preferred but not required
- Valid driver's license for occasional on-site visits