Job Description
Join our dynamic team as an IT Support Specialist in Colorado Springs! We're seeking a tech-savvy professional to deliver exceptional IT solutions to our growing client base. Enjoy competitive compensation, comprehensive benefits, and opportunities for career advancement in Colorado's thriving tech hub.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Manage Active Directory, Office 365, and cloud infrastructure
- Deploy and configure workstations, laptops, and mobile devices
- Document IT procedures and maintain accurate asset inventories
- Collaborate with cross-functional teams on IT projects
- Ensure compliance with security protocols and best practices
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows 10/11, macOS, and Linux environments
- Strong knowledge of networking principles and TCP/IP
- Experience with helpdesk ticketing systems (e.g., ServiceNow)
- Excellent troubleshooting and communication skills