Job Description
Join our dynamic IT team in Denver and become the backbone of our technical operations! We're seeking an experienced IT Support Specialist to deliver exceptional technical assistance to our growing workforce. This immediate hire opportunity offers competitive compensation, comprehensive benefits, and a chance to work with cutting-edge technology in a collaborative environment. If you're passionate about solving complex tech challenges and supporting business success, apply today!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network issues
- Manage Active Directory, Azure AD, and cloud infrastructure
- Deploy and maintain Windows/macOS systems and security protocols
- Collaborate with cross-functional teams on IT projects and system upgrades
- Create and maintain technical documentation and SOPs
- Monitor system health and proactively address vulnerabilities
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of IT support experience in corporate environments
- Expert knowledge of Windows Server 2019/2022 and Active Directory
- Strong proficiency in Azure AD, Intune, and M365 administration
- CompTIA Security+ or equivalent certification required
- Experience with ServiceNow or similar ticketing systems
- Excellent troubleshooting skills for on-premises and cloud infrastructure
- Ability to manage multiple priorities in a fast-paced setting
- Strong communication and customer service skills