Job Description
Launch your IT career in Wichita's thriving tech scene! TechSolutions Inc. is urgently seeking motivated IT Support Trainees to join our dynamic team. As a trainee, you'll receive hands-on training in cutting-edge technologies while supporting enterprise systems for Fortune 500 clients. This is your gateway to a high-demand career with competitive benefits, mentorship from industry experts, and rapid advancement opportunities. Don't miss this limited-time entry point into the IT field!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Assist with network security protocols and system monitoring
- Document incident reports and resolution procedures
- Collaborate with senior engineers on complex troubleshooting
- Support cloud infrastructure and SaaS applications
- Participate in 24/7 on-call rotation after training
Qualifications
- High school diploma/GED (college degree preferred)
- Basic knowledge of Windows/macOS/Linux operating systems
- Strong troubleshooting and problem-solving skills
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification a plus
- Ability to lift 30lbs for equipment handling
- Valid driver's license for occasional site visits
- Pass background/drug screening