Job Description
Join our dynamic IT team in Honolulu and kickstart your tech career with weekly pay! Pacific Tech Solutions is seeking motivated IT Support Trainees to provide exceptional technical assistance to our clients. You'll gain hands-on experience in troubleshooting, system administration, and customer support while working with cutting-edge technologies. This accelerated training program combines mentorship, practical labs, and real-world projects to fast-track your expertise. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is prioritized. Apply today and transform your passion for technology into a rewarding career!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Provide Tier 1 customer support via phone, email, and remote assistance
- Assist with network configuration, security protocols, and system backups
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex infrastructure projects
- Participate in regular training sessions to expand technical skills
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT) a plus
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving abilities and customer service mindset
- Proficiency with Microsoft Office 365 and common productivity tools
- Ability to work flexible hours including occasional weekends
- Valid driver's license and reliable transportation
- Must pass background check and drug screening