Job Description
Are you ready to launch a rewarding career in Information Technology? Apex Tech Solutions is looking for a dedicated IT Support Trainee to join our growing team in St. Petersburg, FL. We value talent and potential, offering a generous sign-on bonus to new hires who are eager to learn and grow.
In this entry-level role, you will undergo a comprehensive training program designed to turn you into a fully-fledged IT Support Specialist. You will work alongside our experienced engineers, gaining hands-on experience with the latest technologies while supporting our diverse client base.
Why Join Us?
- Sign-On Bonus: Receive a $2,500 bonus upon successful completion of training.
- Training: Paid, structured training to build a solid foundation.
- Career Growth: Clear path to advancement into Senior Support or Network Engineering roles.
Don't just take a job—start a career. Apply today and take the first step toward your future in tech.
Responsibilities
- Assist end-users with hardware and software troubleshooting, including laptops, printers, and operating systems.
- Respond to help desk tickets in a timely and professional manner, maintaining accurate documentation.
- Perform routine system maintenance, updates, and patch management.
- Collaborate with senior IT staff to resolve complex technical issues and implement solutions.
- Support the deployment of new hardware and software across the organization.
- Conduct basic network diagnostics to ensure connectivity and security.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT, Computer Science, or related field is a plus.
- Familiarity with Microsoft Office Suite and basic computer operations.
- Strong problem-solving skills and the ability to learn new technologies quickly.
- Excellent communication skills, with the ability to explain technical concepts to non-technical users.
- A customer-focused attitude and a desire to provide exceptional service.
- Valid driver’s license is preferred for onsite support duties.