Job Description
Are you looking to launch a rewarding career in Information Technology? Apex Tech Systems is seeking a dedicated IT Support Trainee to join our growing team in Riverside, CA.
As a trainee, you will receive comprehensive mentorship and hands-on training to develop essential technical skills. We value ambition and provide the platform for you to grow from a trainee to a fully certified Systems Administrator or Network Engineer.
Why Join Us?
- Direct Hire Opportunity: Full-time position with long-term stability and benefits.
- Professional Development: Paid training and certification support.
- Career Growth: Clear pathway to senior IT roles.
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person.
- Assist in the installation, configuration, and maintenance of hardware and software systems.
- Troubleshoot and resolve network connectivity issues and endpoint device problems.
- Manage user accounts, permissions, and security access within the Active Directory environment.
- Document technical issues and resolutions in the helpdesk ticketing system.
- Collaborate with senior IT staff to upgrade systems and implement new technologies.
Qualifications
- Associate degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Basic understanding of computer hardware components, operating systems (Windows/Linux), and networking concepts.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Excellent communication and interpersonal skills for client interaction.
- Ability to work independently as well as part of a collaborative team environment.
- Current eligibility to work in the United States.