Job Description
Launch your tech career with TechFuture Solutions' IT Support Trainee program in San Jose! We're seeking motivated individuals with zero experience to join our comprehensive 6-month paid training program. Learn industry-standard systems, networking, and troubleshooting under expert mentorship. Enjoy competitive benefits, career growth opportunities, and a collaborative work environment in Silicon Valley's heart.
Responsibilities
- Master desktop hardware/software configuration and maintenance
- Provide user support for Windows/macOS and mobile devices
- Diagnose and resolve network connectivity issues
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex system deployments
- Participate in 24/7 on-call rotation after training completion
- Implement security protocols and data protection measures
Qualifications
- High school diploma or equivalent (college degree preferred)
- Passion for technology and willingness to learn
- Strong problem-solving and communication skills
- Basic familiarity with computers and internet
- Ability to lift 30lbs for equipment handling
- Valid California driver's license (for site visits)
- CompTIA A+ certification encouraged but not required