Job Description
Join our dynamic IT team as an IT Support Trainee in Wichita, KS! We're seeking motivated individuals ready to launch their tech careers with hands-on experience in enterprise environments. This immediate-hire position offers comprehensive training in network administration, system troubleshooting, and cybersecurity fundamentals. Work alongside certified professionals in a collaborative, fast-paced setting while earning competitive compensation and benefits. No prior experience required – we provide all necessary certifications and mentorship to accelerate your growth.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document technical procedures and create user documentation
- Assist with cybersecurity protocols and system monitoring
- Participate in cross-departmental IT projects and initiatives
- Collaborate with senior engineers on complex problem resolution
- Complete vendor certification training (CompTIA A+, Network+)
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to learn new technologies quickly
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Must be available for on-call rotational duty