Job Description
Launch your IT career with Milwaukee Tech Solutions! We're seeking motivated IT Support Trainees with all equipment provided. Join our dynamic team in Milwaukee and gain hands-on experience in cutting-edge technology while supporting our clients' digital transformation. Enjoy a structured training program, mentorship from industry experts, and a clear path to full-time employment.
What we offer:
• All necessary tech equipment provided (laptop, peripherals, software licenses)
• Comprehensive 3-month training program
• Health insurance and 401(k) matching
• Professional development stipend
• Collaborative hybrid work environment
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Deploy and configure company-provided equipment
- Document technical procedures and solutions
- Collaborate with senior engineers on complex issues
- Participate in cybersecurity best practices training
- Support network infrastructure monitoring
- Assist with user account management
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification (or willingness to obtain)
- Valid driver's license for occasional equipment transport
- Ability to lift 20 lbs for hardware maintenance
- Pass background check and drug screening
- Must reside within 50 miles of Milwaukee