Job Description
Are you ready to launch your career in Information Technology?
TechHorizon Solutions is seeking a motivated IT Support Trainee to join our dynamic team in Denver, Colorado. We provide comprehensive training and mentorship to turn ambitious beginners into certified IT professionals. As a Trainee, you will work directly with our senior technicians to support internal systems, resolve technical issues, and ensure business continuity.
Why Join Us?
- Sign-on Bonus: Earn a $2,000 bonus upon successful completion of your probationary period.
- Full Training Program: No prior experience required—we teach you everything you need to know.
- Career Growth: Fast-track to Junior Systems Administrator or Network Engineer roles.
Don't miss this opportunity to start your journey in the tech industry with a leading Denver-based company.
Responsibilities
- Assist in diagnosing and resolving hardware, software, and network issues for employees.
- Manage and respond to IT helpdesk tickets in a timely and professional manner.
- Perform routine system maintenance, software installations, and updates.
- Support end-user devices including laptops, printers, and mobile phones.
- Document technical issues and resolutions in the company knowledge base.
- Collaborate with senior IT staff to learn best practices and new technologies.
Qualifications
- High school diploma or GED required; Associate’s degree in Computer Science or IT is a plus.
- Basic understanding of computer hardware and operating systems (Windows, Mac).
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Willingness to learn new software and IT methodologies quickly.
- Must be authorized to work in the United States.