Job Description
Launch your IT career in Irvine's thriving tech hub! TechSolutions Inc. is seeking motivated IT Support Trainees to join our dynamic team and gain hands-on experience with cutting-edge technology. This comprehensive training program combines classroom learning with real-world support operations, preparing you for a permanent role in our growing organization. Enjoy competitive benefits, mentorship from senior engineers, and a clear career path in high-demand IT fields. Start tomorrow – apply today and transform your passion for technology into a professional career!
Responsibilities
- Provide Tier 1 technical support via phone, email, and in-person for hardware/software issues
- Deploy, configure, and maintain desktop/laptop systems and peripherals
- Document incidents, solutions, and asset inventory in ticketing systems
- Collaborate with senior engineers on network infrastructure projects
- Train on cybersecurity protocols and data protection best practices
- Assist with user account management and access control
- Participate in IT asset lifecycle management
Qualifications
- High school diploma or equivalent (A+/Network+ certification preferred)
- Basic understanding of Windows/macOS operating systems
- Customer service experience or strong communication skills
- Ability to troubleshoot hardware/software problems methodically
- Valid driver's license and reliable transportation
- Quick learner with adaptability to new technologies
- Available for flexible shifts including occasional weekends
- Passion for technology and continuous skill development