Job Description
Launch your IT career in Indianapolis with our comprehensive IT Support Trainee program! No prior experience required – we provide full training to transform tech-curious individuals into skilled IT professionals. Join our dynamic team at TechSolutions Inc., where you'll gain hands-on experience with cutting-edge technologies while delivering exceptional user support. This is your gateway to a stable, high-demand career in the thriving Indianapolis tech scene.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document technical procedures and create user documentation
- Collaborate with senior engineers to resolve complex technical problems
- Monitor system performance and implement preventive maintenance
- Deliver training to end-users on new technologies
- Participate in IT infrastructure improvement projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and logical thinking
- Excellent communication and customer service skills
- Willingness to learn and adapt to new technologies
- Ability to work independently and in team environments
- CompTIA A+ certification (or willingness to obtain within 6 months)