Job Description
Launch your IT career with our comprehensive paid training program! TechSolutions Inc. is seeking motivated individuals to join our IT Support Trainee initiative in Laredo, TX. No prior experience required – we provide hands-on training in networking, security, and system administration. Enjoy mentorship from industry experts while building real-world experience in a supportive environment. This full-time position offers growth opportunities to become a certified IT professional.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier-1 technical support to internal and external clients
- Document IT incidents and maintenance activities
- Collaborate with senior technicians on complex issues
- Participate in cybersecurity best practices training
- Assist with network monitoring and system backups
- Adhere to company IT policies and compliance standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Willingness to obtain CompTIA A+ certification during training
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Pass background and drug screening