Job Description
Are you a detail-oriented Network Technician looking for a flexible schedule in the heart of Wisconsin? Madison Connect Solutions is seeking a dedicated professional to join our part-time IT team. You will play a crucial role in maintaining our robust network infrastructure and ensuring seamless connectivity for our clients.
In this role, you will collaborate with our senior engineers to implement, maintain, and troubleshoot complex network systems. We offer a competitive hourly rate and a collaborative work environment in the vibrant capital of Wisconsin.
Responsibilities
- Configure and Manage Hardware: Install, configure, and maintain network devices, including routers, switches, firewalls, and access points.
- Network Troubleshooting: Diagnose and resolve network connectivity issues, latency problems, and hardware failures efficiently.
- Infrastructure Support: Assist in the installation and testing of structured cabling, fiber optics, and wireless LANs.
- Documentation: Maintain accurate records of network topology, configurations, and change logs for audit purposes.
- User Support: Provide tier-2 technical support to internal staff regarding network access, security permissions, and VPN configurations.
- Security Compliance: Monitor network traffic for anomalies and assist in enforcing security policies and protocols.
- Performance Monitoring: Use monitoring tools to analyze network health and report on bandwidth usage.
Qualifications
- Education: Associate degree in Computer Science, Information Technology, or related field; equivalent professional experience is accepted.
- Certifications: CompTIA Network+ or Cisco CCENT/CCNA certification is highly preferred.
- Technical Knowledge: Strong understanding of TCP/IP, subnetting, VLANs, routing, and switching protocols.
- Experience: Proven experience in LAN/WAN administration and network troubleshooting.
- Tools: Familiarity with network management software (e.g., SolarWinds, Wireshark) and remote access tools.
- Soft Skills: Excellent problem-solving abilities and clear communication skills.
- Availability: Ability to work part-time hours, including some evenings or weekends as needed.